Tag: Customer Service

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint Amaris La Codefin/ Amaris Hotel Mampang, Jakarta | 08 – 09 Februari 2018 | Rp.4.925.000  Amaris La Codefin/ Amaris Hotel Mampang, Jakarta | 25 – 26 April 2018 | Rp.4.925.000  Amaris La Codefin/ Amaris Hotel Mampang, Jakarta | 25 – 26 Mei 2018 | Rp.4.925.000 Amaris La […]

STANDAR PELAYANAN – Almost Running
By January 19, 20180 Comments Read More →

STANDAR PELAYANAN – Almost Running

STANDAR PELAYANAN SEBAGAI SARANA MEMENANGKAN PERSAINGAN DALAM PELAYANAN Hotel Ibis/ Dreamtel, Jakarta | 01 – 02 Februari 2018 | Rp 4.250.000,- ALMOST RUNNING Hotel Ibis/ Dreamtel, Jakarta | 01 – 02 Maret 2018 | Rp 4.250.000,- Hotel Ibis/ Dreamtel, Jakarta | 02 – 03 April 2018 | Rp 4.250.000,-  Hotel Ibis/ Dreamtel, Jakarta | 07 – […]

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL – Pasti Jalan

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL Hotel Ibis, Yogyakarta | 19 – 21 Juni 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 – 05 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 10 – 12 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 17 – 19 […]

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – CUSTOMER FOCUS (Fokus Pada Pelanggan) Hotel Ibis, Yogyakarta | 18 – 19 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 20 – 22 Juni 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 26 Juni 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel […]

Customer Service Excellent

Customer Service Excellent

Customer Service Excellent Hotel Ibis Styles Dagen, Yogyakarta | 09 – 11 Mei 2016 | IDR 6.000.000 per participant Hotel Ibis Styles Dagen, Yogyakarta | 16 – 18 Mei 2016 | IDR 6.000.000 per participant Hotel Ibis Styles Dagen, Yogyakarta | 23 – 25 Mei 2016 | IDR 6.000.000 per participant Hotel Ibis Styles Dagen, Yogyakarta | 06 – 08 Juni 2016 | […]

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING
By November 25, 20150 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels, Jakarta | 08 – 09 December 2015 | Rp. 6.600.000       Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan. Oleh karena itu untuk sadar akan perannya sebagai ujung tombak perusahaan sangatlah diperlukan sehingga dapat lebih bertanggung jawab terhadap peningkatan mutu pelayanan. […]

Formulation Professional For Customer Service

Formulation Professional For Customer Service

Formulation Professional For Customer Service Jakarta | 27 November 2015 | Rp. Rp. 2.700.000 The customer service are critical factor for companies since they are the first contact to the companies customer. The High Quality Customer Service training provide a comprehensive training program to the participants to increase service level performance and customer satisfaction Manfaat Yang […]

CUSTOMER SERVICE EXCELLENCE STRATEGY – Pasti Jalan

CUSTOMER SERVICE EXCELLENCE STRATEGY – Pasti Jalan

CUSTOMER SERVICE EXCELLENCE STRATEGY Bandung | 25 – 28 August 2015 | Rp 7.950.000 – Pasti Jalan Bandung | 08 – 11 September 2015 | Rp 7.950.000 Bandung | 19 – 22 October 2015 | Rp 7.950.000 Bandung | 10 – 13 November 2015 | Rp 7.950.000 Bandung | 15 – 18 December 2015 | Rp 7.950.000 PENDAHULUAN : Sebuah hasil kajian yang sangat menarik adalah […]

EFFECTIVE CUSTOMER SERVICE SKILLS

EFFECTIVE CUSTOMER SERVICE SKILLS

EFFECTIVE CUSTOMER SERVICE SKILLS Yogyakarta | 10 – 12 Agustus 2015 | IDR 6.000.000 Bandung | 10 – 12 Agustus 2015 | IDR 6.500.000 Bali | 10 – 12 Agustus 2015 | IDR 8.000.000 Yogyakarta | 19 – 21 Agustus 2015 | IDR 6.000.000 Bandung | 19 – 21 Agustus 2015 | IDR 6.500.000 Bali | 19 – […]

COMPREHENSIVE SERVICE EXCELLENCE SKILLS

COMPREHENSIVE SERVICE EXCELLENCE SKILLS

COMPREHENSIVE SERVICE EXCELLENCE SKILLS Graha Mustika Ratu, Jakarta | 08 – 09 Desember 2015 | 09.00 – 17.00 WIB | RP. 3.000.000,-   Customer service officer (petugas layanan pelanggan) merupakan ujung tombak perusahaan di jajaran depan (front liners) yang turut menentukan kesuksesan usaha. Walaupun produk atau jasa sebuah perusahaan sudah unggul, perusahaan masih perlu memperhatikan […]