Customer Service

SERVICE EXCELLENCE & HANDLING CUSTOMER COMPLAINT – Available Online
By July 22, 2020 Read More →

SERVICE EXCELLENCE & HANDLING CUSTOMER COMPLAINT – Available Online

Pelatihan service excellence & complaint handling ini difasilitasi oleh instruktur yang memiliki pengalaman praktis & akademis

CERTIFIED BEHAVIOUR ANALYST (CBA) – Available Online

CERTIFIED BEHAVIOUR ANALYST (CBA) – Available Online

CERTIFIED BEHAVIOUR ANALYST (CBA) – BEHAVIOR ASSESSMENT CENTER & WORKPLACE ASSESSOR CERTIFICATION

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES)

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES)

Training pelayanan prima ini ditujukan untuk memberikan ketrampilan teknik memperlakukan pelanggan sehingga merasa puas

HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By February 26, 20200 Comments Read More →

HANDLING CUSTOMER COMPLAINT – Pasti Jalan

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) Hotel Ibis Malioboro, Yogyakarta | 02 – 04 Maret 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 09 – 11 Maret 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 16 – 18 Maret 2020 | Rp 6.900.000,- Hotel Ibis Malioboro, Yogyakarta | 23 – 25 Maret 2020 […]

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL Hotel Ibis, Yogyakarta | 22 – 24 Juli 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 29 – 31 Juli 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 05 – 07 Agustus 2019 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 13 – 15 […]

Effective Lobbying Negotiation – PASTI JALAN
By January 15, 20190 Comments Read More →

Effective Lobbying Negotiation – PASTI JALAN

Effective Lobbying Negotiation Hotel Ibis, Yogyakarta | 21 – 23 Januari 2019 | Rp 5.900.000 per peserta Hotel Ibis, Yogyakarta | 28 – 30 Januari 2019 | Rp. 5.900.000 per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 06 – 08 Februari 2019 | Rp 5.900.000 per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | […]

Good Communication and Service Excellence
By November 7, 20180 Comments Read More →

Good Communication and Service Excellence

Good Communication and Service Excellence Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 11 – 12 Desember 2018 | Rp 5.225.000 Jadwal Training 2019 Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 22 – 24 Januari 2019 | Rp 5.225.000 Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 04 – 06 Maret 2019 | Rp 5.225.000 Jadwal Training […]

EFFECTIVE LOBBYING NEGOTIATION – Pasti Jalan

EFFECTIVE LOBBYING NEGOTIATION – Pasti Jalan

EFFECTIVE LOBBYING NEGOTIATION Hotel NEO Malioboro, Yogyakarta | 06 – 08 Agustus 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 13 – 15 Agustus 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 20 – 21 Agustus 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 27 – 29 Agustus 2018 | Rp 6.400.000,- […]

HANDLING COMPLAINT AND PROBLEM SOLVING – Almost Running

HANDLING COMPLAINT AND PROBLEM SOLVING – Almost Running

TRAINING EFFECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 04 – 05 Juni 2018 | Rp 4.250.000,- ALMOST RUNNING Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 05 – 06 Juli 2018 | Rp 4.250.000,- Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 02 – 03 Agustus 2018 | Rp 4.250.000,- Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta […]

Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)

Service Excellence PLUS (On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation)

Service Excellence PLUS ( On Becoming EFFECTIVE PEOPLE for SERVICE EXCELLENCE Implementation ) Epicentrum Walk Office, Jakarta | 19 – 20 Juli 2018 | Rp 3.750.000,- / orang MANFAAT PELATIHAN : Pelatihan ini dirancang khusus selain untuk meningkatkan pelayanan juga untuk membangkitkan “The Sleeping Giant” guna meraih kesuksesan dengan meningkatkan kompetensi, menggali potensi, membakar motivasi […]